If you receive this notice below when attempting to open a PDF, it is because the PDF was opened by another PDF Reader and not Adobe Reader. Opening a PDF by double clicking the file will open in your computers default PDF Reader which comes pre-installed.

To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html

For further support, go to www.adobe.com/support/products/acrreader.html

To open the PDF in Adobe Reader:

  1. Go to your applications folder and open Adobe Reader
  2. Go To File > Open
  3. Find and Select the Certification PDF
  4. Choose Open


  1. Locate and right click on the Certification PDF
  2. Choose the Open With option
  3. Select Adobe Reader