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Body Cody application is not responsive on all my devises

Good morning! My name Dr.AllaShafran. I left a message , and decided to write to you too. The Bidy Cody application on my Apple phone and I pad is not responding at all. On another computer it says that it is server problem. Please let me know

We have a duplicate order on your account and have fixed it. Let us know at if you are still having trouble. 

I m confused with and I cant access my dashboard.they say the web site is being changed. I was recommended to change my password, but I dont know if the change was effective. Please help me understand the use of both websites
I ve downloaded your app body code 2.1 but I cannot entry. Can somebody help me?
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